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During the holidays, internet-connected devices also known as Internet of Things (IoT) are often popular gifts—such as smart TVs, watches, toys, phones, and tablets. This technology provides a level of convenience to our lives, but it requires that we share more...read more
I had an opportunity to speak with a gentlemen, who is the head of security for a large, national company that deploys very popular POS systems for retailers, restaurants, hotels, etc. (So that I do not come across as attacking him or the company he works for, both shall remain anonymous. For the purpose of this article, we’ll call him John Doe)read more
Hurricane season is officially here. In fact, as I prepare this post, North & South Carolinians are closely watching Hurricane Florence this week. With this in mind, let’s look at some ways you and your business can be prepared for a hurricane. Business Continuity Plan A Business Continuity Plan (BCP), simply put, is a plan for staying in business after a natural disaster strikes. In certain regulated industries, like healthcare, a BCP is a regulatory requirement. According to FEMA, if…read more
Technology has become a huge part of how business gets done every day. It may not take the place of the sales person on the front line, but it helps them do their job more effectively. Email, contact management software, websites, and mobile connectivity are integral to how companies operate on a daily basis. This evolution and integration of technology has made having a managed service provider for all your IT needs not only a smart choice for business, butread more
You’ve gone through a painful computer malware or virus removal, and now you’re wondering, is it safe to use your computers again? Will you be protected? Or is that malicious threat still lurking somewhere in a flash drive or hidden file? These are the questions that companies ask themselves after dealing with a virus threat that’s cost them a lot in both time and money. Ultimately, how can they keep it from happening again? According to an article from the…read more
When a computer system goes down, it costs you money. The longer it’s down the more your business is at risk of missed sales and lost productivity costs. This is why having an IT support provider that is fast, reliable, and available whenever you need them is vital. According to cloud backup provider, Carbonite, an IDC report found that 80% of small businesses have experienced computer and system downtime at some point. The costs for a single event can be…read more
There are certain technology needs that most businesses share. Protection from viruses and system intrusions, reliable backup systems, and an IT support team that can get them back up and running fast when things go down. But some businesses have extra tech needs that are unique to their specific industry sector. Medical offices are one of these, which is why finding a provider that specializes in medical office IT support is essential for these businesses to keep things running smoothly. An example…read more
Real estate offices are bustling places. Agents are in and out and on the road most of the day showing homes to buyers, meeting with sellers, and coordinating closings with attorneys and mortgage lenders. Real estate office IT support needs to keep up with their unique mobile demands so agents can stay connected.
While offices in every industry rely heavily on technology these days, real estate companies can lose thousands of dollars from a missed call or missed website contact. And when there are multiple offers being made for one house, quick communication is vital, as well as IT that can get paperwork signed and back to a seller no matter where the parties are at the time.
Technology such as lead management software and automated nurturing emails have also helped agents do more than ever before and stay in contact with clients. According to Hubspot, companies that automate lead management with IT can see a 10% or greater increase in their revenue.read more
During the growth of any business, somewhere between two computers and ten, companies realize the need for a computer network. Computer networking allows multiple computers and devices to communicate and share information and resources, such as all sharing the same main printer.
The ability to communicate directly between the computers on your network and share files can greatly increase productivity. There is also a cost savings associated with the ability to share devices like printers and scanners between several computers.
With any connection between computers and other devices, whether wired or wireless, there comes potential security risk. But if you know how to safeguard your network, you can enjoy the convenience and savings without putting your systems in danger.read more
As a business grows and adds employees, customers, and vendors, one of the first things upgraded is the phone/communication system. As you add staff, usually each one needs a phone at their desk and a way to easily communicate with each other internally. Many companies end up getting a PBX phone system, which stands for Private Branch Exchange. The easiest way to think of it is a multi-line system that allows inter-office communication by means of extensions. Each of the…read more